Arcphase.io

Product updates for teams evaluating Arcphase as an operating system.

Major launches shipped across quoting, production, shipping, customer communications, and finance between August 12, 2025 and April 3, 2026. Feature work only.

Feature work only·24 launches

CAD, drawing, and pricing revisioning

Quoting & Revision Control

CAD, drawing, and pricing revisioning

Arcphase now tracks revisions across CAD files, engineering drawings, and pricing so teams can update a part mid-quote or mid-order without losing the history of what changed.

Engineering changes flow through cleanly instead of requiring a new quote. Production documents, travellers, and downloads always reflect the latest approved revision.

Highlights

  • Parts carry a full revision history for uploaded CAD, drawings, and pricing — each change is versioned and auditable.
  • The admin workspace shows revision-aware controls so staff can compare, revert, or approve changes before they reach the customer.
  • Production documents, traveller alerts, and customer downloads automatically pull from the correct revision.

Portal · Admin · Production

Unified payments ledger across the platform

Finance & Payments

Unified payments ledger across the platform

Arcphase now tracks every payment, refund, dispute, and credit in one place instead of forcing finance teams to reconcile across disconnected systems.

Finance teams get one reliable view of what was paid, how money was applied, and where exceptions still need attention — no more cross-referencing Stripe dashboards with internal records.

Highlights

  • Payments, customer credits, refunds, disputes, and reconciliation history all live in a single ledger with full activity history.
  • A new finance workspace gives your team a clear, readable view of payment state instead of raw transaction data.
  • Stripe payments and refunds sync automatically into the ledger so your books stay consistent without manual data entry.

Portal · Admin · Finance

Custom branding and design token system

Branding & Customization

Custom branding and design token system

Arcphase now supports full brand customization across the customer portal and admin application through a design token system — swap your brand colors, logos, and payment details from settings and see them reflected everywhere.

Every customer-facing surface — from the quoting portal to order emails to payment pages — carries your company's identity, not a generic platform look.

Highlights

  • A design token system lets you swap brand colors, logos, and styling across both the portal and admin application from a single settings page.
  • Your branding carries through to customer emails, quote PDFs, payment pages, and checkout flows automatically.
  • Pickup locations, payment instructions, and company details are managed centrally so every customer touchpoint stays consistent.

Portal · Admin · Settings

Staff notifications for revenue and production events

Operational Visibility

Staff notifications for revenue and production events

Arcphase now has a built-in notification system that alerts your team the moment something important happens — new orders, payments received, customer actions, and production milestones all show up in a dedicated inbox.

Your team stays on top of what matters without checking multiple screens. Order wins, payment confirmations, and workflow changes surface instantly.

Highlights

  • A notification inbox with unread counts, archive actions, and browser alerts keeps your team informed without constant screen-checking.
  • Notifications fire automatically for new orders, completed payments, customer qualification changes, and production workflow updates.
  • Each team member can configure their own notification preferences to control what they see and how they receive alerts.

Admin · Portal · Ops

Centralized quote, order, and operational email engine

Customer Communications

Centralized quote, order, and operational email engine

Arcphase consolidated quote emails, finance outreach, shipping notifications, and branded customer communications into one consistent email system.

Every email your customers receive — from quote confirmations to shipping updates — follows the same branded template with clear, professional formatting.

Highlights

  • Quote, order, and shipping emails are all sent through one unified system instead of separate disconnected flows.
  • Every email carries your company logo, branded styling, and clear timeline information automatically.
  • Quote and order templates include cleaner service breakdowns and delivery commitments so customers know exactly what to expect.

Portal · Admin · Email

Collections tools for aging, credits, and live invoice state

Collections

Collections tools for aging, credits, and live invoice state

Finance teams now have better follow-up tooling inside Arcphase, from segmented aging views to QuickBooks credit correction and live invoice readiness signals.

Collections and accounting teams can prioritize outreach faster and resolve billing exceptions without dropping into spreadsheets or disconnected accounting screens.

Highlights

  • Invoice aging now breaks into not due, 30, 60, and 90+ overdue views with clickable summary bars and finance-specific filters.
  • QuickBooks credit correction can be handled directly in-product through a dedicated finance dialog.
  • Customer-facing order detail flows now support real-time invoice-ready and payment-status updates while invoices are finalizing.

Finance · Portal · QuickBooks

Post-sale shipping adjustments and reship support

Shipping & Billing

Post-sale shipping adjustments and reship support

Arcphase can now bill shipping after the original order, expose those charges clearly to customers, and support reship flows without muddying the base balance.

Teams recover real shipping cost cleanly instead of forcing late charges into the original invoice or managing them manually off-platform.

Highlights

  • Post-sale shipping can be billed or waived as its own adjustment instead of reopening the original order balance.
  • Customer order detail now shows additional shipping charges in a dedicated section with status, amount, and pay-now actions.
  • Reships can be created directly from the order detail page, with their own tracking and invoicing separate from the original shipment.

Shipping · Portal · Finance

Clearer quoting workflows and more reliable delivery commitments

Portal Experience

Clearer quoting workflows and more reliable delivery commitments

Arcphase now separates the date promised to the customer from the internal production schedule, so delivery timelines stay honest from quote through fulfillment.

Customers see one reliable delivery date throughout their experience, and your team has a separate internal schedule they can adjust without changing the customer's expectation.

Highlights

  • Quote and part statuses move through clear workflow steps instead of changing silently behind the scenes.
  • Customer-facing promised dates and internal scheduled dates are tracked separately, so production adjustments do not confuse the customer.
  • Delivery dates flow consistently through quotes, PDFs, emails, and the customer order detail page.

Portal · Quoting · Customer view

Self-serve QuickBooks and Stripe setup

Integrations

Self-serve QuickBooks and Stripe setup

Arcphase now supports full in-app setup for QuickBooks Online and Stripe — connect your payment processor and accounting system directly from settings without any technical assistance.

New accounts can connect QuickBooks and Stripe during onboarding in minutes instead of coordinating with a developer to configure credentials manually.

Highlights

  • Connect QuickBooks Online with a guided setup flow that handles authorization, invoice sync, and connection status — all from the settings page.
  • Stripe setup includes a visual configuration flow with status indicators so you can see exactly what is connected and working.
  • Switch between sandbox and production environments from the same settings page to test integrations before going live.

Admin · Finance · Settings

Supplier quote PDF analysis for outsourced builds

Manufacturing Intelligence

Supplier quote PDF analysis for outsourced builds

Arcphase can now analyze supplier quote PDFs, auto-match the extracted rows to known parts, and seed outsourced build plans with pricing context.

Outsourced quoting becomes faster and less manual, turning supplier documents into build-ready data instead of another round of copy-paste.

Highlights

  • Uploaded supplier quote PDFs can be parsed directly inside the manufacturing workflow.
  • Extracted rows are matched against existing parts and used to seed outsourced build plans with quoted cost and margin visibility.
  • When supplier documents are messy, AI-assisted structuring backs up the parser instead of forcing a fully manual fallback.

Manufacturing · AI workflows · Planning

Accounts payable contact management for customers

Customer Self-service

Accounts payable contact management for customers

Customers can now manage their own AP contacts directly from the quoting portal — adding, editing, and assigning billing recipients without contacting support.

Purchase orders and invoices reach the right people from the start, reducing payment delays caused by misrouted billing documents.

Highlights

  • Customers can create, update, and set a primary AP contact directly from checkout and order detail pages.
  • Billing contacts stay consistent across every quote and order for a given business, so invoices always go to the right person.
  • Shared quote links support full AP contact management, so the person reviewing a quote can set up billing without needing an account.

Portal · Checkout · Billing

Real-time invoice and payment status on order detail

Customer Experience

Real-time invoice and payment status on order detail

Arcphase now shows live invoice and payment status directly on the customer order detail page — no refreshing, no guessing whether a payment went through.

The gap between placing an order and being able to pay shrinks to seconds. Customers see a clear status as their invoice is prepared and the pay button appears the moment it is ready.

Highlights

  • Invoice status updates in real-time on the order detail page, and the pay-now button activates the moment the invoice is ready.
  • Payment confirmation appears instantly after checkout — for both logged-in customers and shared invoice links.
  • A clear "finalizing" state replaces the old blank screen while invoices are being generated, so customers always know what is happening.

Portal · Customer view · Finance

Automated DFM analysis with visual overlays

Manufacturing Intelligence

Automated DFM analysis with visual overlays

Arcphase now runs automated design-for-manufacturability analysis on uploaded parts and renders the results as visual overlays directly in the 3D viewer — wall thickness hotspots, hole locations, and geometry warnings appear on the model itself.

Customers and engineers see potential manufacturing issues at quoting time instead of discovering them after production starts, reducing reprints and design iteration cycles.

Highlights

  • Wall thickness analysis renders as a color-mapped surface overlay highlighting thin regions that may fail under production stress.
  • Hole detection highlights small or deep features directly on the 3D model so they are easy to spot before production.
  • Parts with geometry concerns are automatically flagged for manual review, so pricing reflects real manufacturing risk instead of missing it entirely.

Portal · Quoting · 3D viewer

Drawing workspace and tolerance controls

Quality & Engineering

Drawing workspace and tolerance controls

Arcphase shipped a dedicated 2D drawing collaboration workspace and database-driven tolerance tiers, giving customers and admins shared tooling for dimensional requirements on every part.

Tolerance expectations are captured at quoting time instead of after order placement, and drawing annotations trigger the right review workflows automatically.

Highlights

  • A dedicated drawing workspace supports annotation types, dimensional callouts, and measurement grids directly on engineering drawings.
  • Tolerance tiers are now database-driven with admin controls, so pricing and review thresholds adjust to the specific SLA and dimension range.
  • Annotations automatically trigger manual review when dimensions fall outside standard tolerance bands, preventing under-spec parts from reaching production.

Portal · Admin · QC

Order-level discounts with percentage support

Quoting & Pricing

Order-level discounts with percentage support

Arcphase now supports order-level discounts that sales teams can apply as a flat amount or a percentage, with the discount reflected across quotes, PDFs, checkout, and invoicing.

Sales teams can close deals with negotiated pricing directly in the quoting flow instead of working around the system with manual line-item adjustments.

Highlights

  • Discounts can be entered as a dollar amount or percentage and are applied consistently across the quote summary, checkout, and generated PDFs.
  • Discount values carry through to Stripe checkout sessions and QuickBooks invoices without manual reconciliation.
  • Customer-facing quote and order views show the discount as a clear line item so pricing transparency is maintained.

Portal · Quoting · Finance

Production alerts and at-risk order tracking

Operational Visibility

Production alerts and at-risk order tracking

Arcphase added real-time alert surfaces for orders and parts that are at risk of missing their delivery commitments, with technology-segmented summary bars and finance notes for billing follow-up.

Operations teams catch scheduling problems before they become customer escalations, and finance teams get contextual notes on orders that need billing attention.

Highlights

  • Orders and parts lists now surface alert badges and filterable at-risk indicators based on lead time, shipment status, and due date logic.
  • A monthly technology summary bar shows production volume by machine type so capacity planning has real data.
  • Finance notes and alerts give accounting teams inline context on orders that need invoicing attention or have outstanding exceptions.

Admin · Production · Finance

International shipping with customs and multi-box fulfillment

Shipping & Logistics

International shipping with customs and multi-box fulfillment

Arcphase now supports international shipments with full customs declarations, DDP and DAP terms, multi-box parcel splits, and carrier validation for cross-border deliveries.

Teams can ship internationally without leaving the platform or manually building customs paperwork, and overweight orders automatically split into multiple parcels.

Highlights

  • DDP (Delivered Duty Paid) and DAP (Delivered at Place) shipping terms are supported end-to-end with carrier-specific customs payloads.
  • Multi-box shipments allow large or heavy orders to be split across multiple parcels with independent tracking.
  • Customs declarations include harmonized codes, country of origin, and declared value with currency normalization for US shipments.

Shipping · Admin · Portal

AI-assisted email composition and shared inbox

Customer Communications

AI-assisted email composition and shared inbox

Arcphase added AI-powered email drafting with streaming responses, shared team inbox management, and integrated Gmail compose — all inside the admin workspace.

Customer outreach and follow-up happen in context alongside order data instead of requiring teams to switch between email clients and the production system.

Highlights

  • AI streaming compose generates context-aware email drafts using order, customer, and invoice data already in the system.
  • Shared inboxes support team-wide visibility with spy mode to prevent accidental read-status changes on messages other team members are handling.
  • Gmail integration includes signature support, dynamic invoice templates, and mobile-optimized compose views.

Admin · Email · Outreach

Custom service line items and admin-created quotes

Quoting & Services

Custom service line items and admin-created quotes

Arcphase now supports ad-hoc service line items with thumbnail previews and allows admins to create quotes directly — including service-only quotes without uploaded parts.

The quoting workflow extends beyond 3D-printed parts to cover finishing, assembly, inspection, and other value-add services that customers expect in a single quote.

Highlights

  • Ad-hoc services carry thumbnail images and configurable pricing that appear alongside parts in quotes, PDFs, and invoices.
  • Admins can create quotes on behalf of customers, including service-only quotes for non-manufacturing work.
  • New businesses receive default payment terms automatically, so admin-created quotes start with the right billing configuration.

Portal · Admin · Quoting

Quality inspection and drawing review tools

Quality & Engineering

Quality inspection and drawing review tools

Arcphase includes a full quality control inspection workspace with dimensional measurement tools, drawing markup, redaction support, and pass/fail workflows — built into the production flow so inspection happens where the work is tracked.

QC teams inspect parts and review engineering drawings inside the same system that manages orders and production, eliminating paper-based inspection records and disconnected spreadsheet tracking.

Highlights

  • A dimensional measurement tool lets inspectors record actual vs. nominal values with asymmetric tolerance support directly on part drawings.
  • Drawing markup supports annotations, redactions, and multi-page PDF navigation so sensitive customer data can be masked before shop floor distribution.
  • Inspection results tie directly to order parts with approval and partial-completion workflows, so QC status is always visible alongside production status.

Admin · QC · Production

Integrated drawing collaboration and markup tools

Collaboration & Engineering

Integrated drawing collaboration and markup tools

Arcphase includes a shared drawing workspace where customers and your team annotate engineering drawings together — marking up tolerances, thread locations, insert placements, and special instructions directly on the PDF, visible to both sides throughout the quoting and manufacturing process.

Engineering conversations happen on the drawing itself instead of in email threads. Customers mark what they need, your team responds with annotations, and those markups follow the part all the way through production and inspection.

Highlights

  • Nine annotation types — dimensions, threads, inserts, notes, callouts, clouds, leaders, rectangles, and freehand — let customers and admins communicate precisely on the drawing.
  • Your team controls which annotations are visible to customers and which stay internal, so production notes and customer-facing specs live on the same drawing without overlap.
  • Annotations placed during quoting carry through to production and QC, so the shop floor sees the exact requirements the customer agreed to — no information lost between handoffs.

Portal · Admin · QC · Production

Post-processing pricing and configurable lead times

Quoting & Pricing

Post-processing pricing and configurable lead times

Arcphase moved post-processing cost estimation to the backend and added per-material visibility controls and lead-time deltas, so finishing options carry real cost and schedule impact in every quote.

Customers see accurate lead-time and pricing impact for finishing options at quoting time instead of getting a surprise timeline extension after the order is placed.

Highlights

  • Post-processing pricing is calculated server-side with cost breakdowns that flow into quotes, PDFs, and invoicing.
  • Each material can define its own post-processing visibility and lead-time additions, so only relevant options appear in the configuration drawer.
  • Lead-time deltas from finishing steps are surfaced in the customer-facing timeline so delivery expectations stay realistic.

Portal · Quoting · Admin

Automated STEP file conversion

Manufacturing Intelligence

Automated STEP file conversion

Arcphase now accepts STEP file uploads and converts them automatically, so customers can upload native CAD formats directly without exporting to STL first.

Engineering teams that work in SolidWorks, Fusion 360, or other parametric CAD tools can upload their native files and get instant quotes — no manual conversion step required.

Highlights

  • STEP files are converted automatically in the background with progress tracking, so the quoting flow keeps moving.
  • Conversion preserves full geometry fidelity from the original CAD model.
  • Converted files go through the same automated DFM analysis and pricing as STL uploads, so STEP customers get the same instant feedback.

Portal · Upload · DFM

Automated shop floor travellers, packing slips, and certificates of conformance

Production & Documents

Automated shop floor travellers, packing slips, and certificates of conformance

Arcphase automatically generates production travellers, packing slips, and certificates of conformance when orders move through the workflow — with auto-print support so documents reach the shop floor without manual intervention.

Shop floor operators receive printed travellers the moment production begins, and shipping teams get packing slips and CoC documents without anyone manually assembling paperwork.

Highlights

  • Traveller documents are generated per-order with part thumbnails, material specs, layer height, infill settings, and delivery commitments — then auto-printed to shop floor stations.
  • Packing slips are generated from shipment line items so the documents always match what is actually being shipped, not what was originally ordered.
  • Certificates of conformance are produced with part-level inspection data, material traceability, and service records included automatically.

Production · Shipping · QC