CUSTOMER PORTAL · SELF-SERVICE ADD-ON

Make ordering parts
the easy part.

Give customers one place to quote parts, work through the details, place orders, and follow delivery. Your brand and manufacturing expertise, connected to the team doing the work.

Included with MES + Portal and Enterprise. Your team can already quote and manage orders in Arcphase MES.

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Quotes New quote
A NEW PROJECT STARTS HERE

Upload your CAD.
Get pricing and lead times.

Upload CAD and supporting drawings together. Your quote keeps the files, specifications, and next steps in one place.

STEP / STL / OBJ / PDF drawings
Your next build starts with a file.CAD models and technical drawings
Explore a sample quote Recent quoteQ1042 · 2 partsContinue
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YOUR CUSTOMER RELATIONSHIP

Your expertise.
Your name on the door.

Give customers a portal that feels like an extension of your business. Your identity, colors, and catalog guide the experience, with Arcphase connecting the quote to the work behind it.

01

A familiar place to return.

Your branding leads the experience from the first upload to the next order.

02

Your manufacturing offer.

Present the processes, materials, finishes, and lead times your business offers.

03

Less account administration.

Keep profile, organization, delivery, and accounts payable details close at hand.

FROM FILES TO A COMPLETE QUOTE

The whole project.
Before the customer commits.

Give every part a clear place in the quote. Customers can check their CAD and drawings, compare specifications and lead times, and see each part’s price. Saved drafts let returning customers pick up where they left off.

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Quote configuration

sensor-mount.step

96 × 64 × 62 mm
01
SPECIFICATION
Process
Selective Laser Sintering
Material
Nylon PA 12 · White
Layer / infill
0.12 mm · Solid
Finish
Bead blasted
Tolerance
± 0.3 mm
5 business days · production
12 × £41.82 / unit£501.84

electronics-enclosure.step

124 × 70 × 28 mm
02
SPECIFICATION
Process
Selective Laser Sintering
Material
Nylon PA 12 · White
Layer / infill
0.12 mm · Solid
Finish
Bead blasted
Tolerance
± 0.3 mm
No supporting drawing
5 business days · production
8 × £28.00 / unit£224.00
Add files to this quoteBrowse files
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ONE PART, EVERY REQUIREMENT

Get into the detail.
Keep the quote in reach.

Open a part to choose its process, material, and finishing options. Explore analysis findings and the supporting drawing in the same workspace, then carry those choices back into the quote.

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Quotes / Q1042AM

Configuration

Standard tolerance± 0.3 mm
Technical drawing
Hardware installation
Surface treatment
12
Unit price£41.82 GBP
Total (12 items)£501.84 GBP
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01 / CONFIGURE

Fewer back-and-forth emails.

Customers choose from the production options you offer, with the part and its requirements in one place.

02 / UNDERSTAND

See the geometry. See the risk.

Interactive 3D and process-specific analysis bring manufacturing feedback into the quote.

03 / ORDER

Keep the momentum.

Turn an approved specification into an order without starting the conversation again.

SELF-SERVICE, WITH EXPERTISE BUILT IN

Keep the difficult parts
in the conversation.

Some jobs need a closer look. Let customers request review without rebuilding their quote or losing the drawing, tolerance, and finishing requirements that matter.

Keep estimates distinct from confirmed prices. Put your team’s feedback beside the affected part, then give the customer a clear route to checkout when the quote is ready.

f/formaMANUFACTURINGQ1042
sensor-mount.stepRequested tolerance · ±0.1 mm
Please hold the sensor bore to ±0.1 mm.Customer requirement
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Explore an example review journey.

QUOTE TO CHECKOUT

A clear next step.
All the way to order.

Make purchasing fit the way your customers buy. Bring billing, delivery, shipping, and tax into one clear summary. Offer card payment and purchase orders for approved accounts, with their agreed payment terms.

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Payment method

Powered by Stripe
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Delivery that fits the job.

Offer available shipping services, local pickup, or billing to a customer’s courier account. Keep production lead time separate from transit time.

Ready for purchasing teams.

Keep PO references and attachments with the order, alongside separate billing details and the right accounts payable contact.

The whole cost, clearly shown.

Show parts, additional services, discounts, shipping, and tax as distinct line items so customers know what they are buying.

AFTER THE ORDER, STILL CONNECTED

Give customers answers.
Before they need to ask.

Turn “Where’s my order?” into a quick check. Keep purchased specifications, production updates, expected dispatch, and shipment information together so customers can plan their next step.

f/formaMANUFACTURINGOrders / A1042
In production

Your parts are taking shape.

Production is underway. Expected dispatch: 22–24 September.

  1. Order received
  2. 2In production
  3. 3Dispatched
  4. 4Delivered
2 parts · 20 units

Sensor mount + electronics enclosure

SLS · Nylon PA 12 · White
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CLARITY FOR ACCOUNTS PAYABLE

The paperwork.
The payments.
The full picture.

Give buyers and finance teams a shared view of what has been issued, what has been paid, and what remains due. Customers can access invoices and pay eligible balances without another email thread.

Keep deposit requests, individual invoices, credits, and refunds distinct. Even when a job changes, the original sale and its adjustments stay understandable.

A1042 / Payments & documents
OUTSTANDING ORDER BALANCE£885.89 GBP
Order total£885.89
Payments received£0.00
DEP-1042 · Deposit request

£200.00 requested toward this order

Requested

The deposit forms part of the order total.

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Example payment records for the same £885.89 order.

Fewer status requests.

Give customers a dependable place to check progress, delivery, and balances.

Context that carries forward.

Keep the quoted requirements connected to the order your team fulfills.

A reason to come back.

Make the next project easier with a familiar workspace and customer details already in place.